not a nice experience 09-07-2023

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The only two people that got the score was because we had a great waiter Ardika and the lady that opens the door of the dining room. They made all the difference in the cruise.

The rest was trash as the below:

* we had a person with wheelchair and we got an excertion from the  ship. first they said will come for her with the wheel chair and they DID NOT. On the same day we got seperated 4 with the person that needed the wheelchair were a place then the other two were in another place. I tried to talk with the crew and the only answer i got to go to the receiption and they were still on board. They DIDNT had any wokitoki at least to try and find them for us. if we didnt got the line of the mobile by going around the ship we would have lost them.
*i had the card separated from my husband and WAS charged on MY card only for the excertion and not done seperated.
*On the buffet restaurant the tables for disable are for nothing as we couldnt stay on them and NO STAFF was telling them to move from there.
* On our days there we couldnt swim as there will be people taking all the chairs, tables and deck chairs by placing an object and we NEVER found any vacant.
*The tables of the buffet has got the same tendency will put a towel or bag and no one can stay on it.
* people that they are 2 shouldnt occupy a table of 6. As the group of 6 need that table and again NO STAFF was telling to move.

* I have charged my card the day before we went down then they told me that I still have a balance to pay. and the balance that they were saying SHOULD HAVE BEEN ALREADY CREDITED On the CARd as the photo section told me that I NEED TO CHARGE IT.
* the package of the beverages is not good as if I had the package of the ones of 7e i would had some other options not only few as THERE WAS other beverages with the same cost.
* SHOWS - could have been better as the previous ones were much more of a high level.
* DISIMBARKASHION should have been done as usual given a time that we should have be

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the cabin was good apart that when there is a party on the roof you go to sleep only after it is finished and you wake up as soon as they start to put the deck chairs in place as they dont put them with precaution

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